Currently, all New Zealand orders are shipped through CourierPost.
Shotgun ships Free by courier every order anywhere in New Zealand, including all orders to South Island and Rural Delivery addresses.
Please note that we do not;
- Ship orders overseas,
- Ship to P.O Box numbers,
- Ship to ParcelPod (service by New Zealand Post) as they do not accept food or otherwise perishable items.
Most orders received by us before 3.30pm NZ Time are shipped the same business day. If you received our order confirmation email Monday - Friday, before 3.30pm NZ Time, your order will be shipped the same day we received it. Please note that a very small number of orders require extra processing time for various reasons. Those will be shipped the following business day.
If you have ordered an item that is out-of-stock or sold-out, we will attempt to contact you immediately. Kindly understand that a delay may also occur if your credit card was declined or for address verification if your billing address was entered incorrectly.
Estimated Delivery times: North Island 24 - 48 hours, South Island 48 - 72 hours. These time frames are estimates, and are based on indications given to us by our courier service providers. Rural and some residential areas may require an additional day(s) delivery time.
All deliveries are now non signature. Rural deliveries can only be tracked as far as to the rural driver.
Once you place your order you will receive a confirmation email if you have chosen that option, along with a GST receipt and delivery details.
If you need to return a product please see the Shotgun Returns instructions.